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At Law Biz Con 2025, innovation and collaboration took centre stage as leading legal technology companies showcased how they are reshaping the way law firms operate. Among the standout contributors was VXT, a fast-growing phone system founded in 2018 at the University of Canterbury. What started as a simple way to manage voicemails has evolved into a trusted tool for hundreds of law firms worldwide, helping them save time, reduce administrative strain and focus more on client outcomes.

Behind the Name: VXT’s Origin Story

VXT began life in 2018 when two University of Canterbury students, Luke Campbell and Lucy Turner, set out to simplify communication for professionals and small businesses. Their first product was a voicemail app. It was New Zealand’s first cross-platform visual voicemail solution, released in August 2019, which grew fast to more than 4,000 users.

It did not stop there. As the founders talked to users—especially firms in professional services—they heard the frustration lawyers felt about manual call note-taking and time-entry. After over 100 interviews, they pivoted to build a full-scale integrated phone system tailored to legal teams, automating call-related admin like call notes and time tracking by integrating with legal practice management systems.

Today, VXT serves hundreds of law firms globally. It supports over 1,000 customers—nearly 90 percent outside New Zealand—including markets in the United States, where usage grew 400 percent in the last year. Customers now make almost a million calls monthly through VXT, with many leveraging AI-powered summary and transcription features on phone calls.

VXT at Law Biz Con 2025: A Spotlight on Innovation

At Law Biz Con 2025, VXT brought its innovative phone system to Canberra, engaging attendees with live demos of its legal-first platform. Positioned in the Tech Speed Dating segment, VXT captured attention alongside Clio and Realaml, showcasing how its tools streamline legal workflows.

Attendees saw how VXT integrates with practice management platforms like Clio, LEAP, MyCase and Smokeball, automatically syncing caller contactinformation, generating time records and creating file notes without manual effort..

By saving an estimated NZD $50,000 per lawyer per year in admin time, VXT demonstrated tangible return on investment and efficiency gains.

Why VXT Stands Out for Law Firms

AI built by professionals who understand legal workflows

VXT’s founders immersed themselves in professional service pain points at the earliest stages. Their deep customer research and legal sector focus means VXT delivers value-centric features lawyers use from day one MediumGD1.

Integration-first approach

VXT connects seamlessly with key legal practice platforms law firms already use. These integrations enablealone contact syncing, automatic time capture and call logging directly into firm workflows.

Growth rooted in user experience

VXT rebuilt over half its codebase in 2023 to better serve the legal industry. Its integration of AI—including transcripts, summaries, and future voice-trained support agents—puts it ahead of generalist tools.

Scale with lean culture

Despite rapid growth—including a NZ$ 2.5 million funding round in April 2025 and valuation now surpassing NZ$ 45 million—VXT retains a close to zero staff turnover culture, and continues adding value-adding features backed by investors such as GD1 and Phase One Ventures.

VXT in the Wild: What Users Are Saying

• More than 1,000 firms rely on VXT today, using it for ~1,000,000 calls per month. 
• Its AI call summaries, automatic tracking of billable time, and call notes saves straight to lawyer’s legal software have cut admin overhead dramatically, freeing fee earners to focus on legal strategy and client service. 
• The platform’s clean UX and ease of onboarding drive adoption—with lawyers spending less time training and more time on clients and casework..

Elevate Your Practice with VXT — Get Ready for Law Biz Con 2026

VXT is not just an exhibitor at Law Biz Con 2025—it is a game-changer for legal practice operations. If your firm is serious about winning back time, reducing risk and increasing billable capacity, VXT is a natural partner.

Ready to explore what VXT can do for your firm? Join them at Law Biz Con 2026 or book a demo today.

Looking to create lasting change in your firm?

Don’t miss Law Biz Con 2026, where industry leaders, innovative service providers, and forward-thinking law firm owners will come together once again to share strategies for scaling smarter. 

Secure your spot early and position your firm for growth in 2026.

Related Reading:

• The Future of Legal Technology: Key Takeaways from Law Biz Con 2025